Short answer: Business agents work across your work tools and files; personal agents mostly live in your text messages and handle everyday tasks.

Business vs personal AI agents

How do business and personal agents differ?

DimensionBusiness agents (e.g. Grok Bot, OpenAI Dots, Claude Cowork)Personal agents (e.g. Poke, Pally, Orbits)
Main interfaceDesktop/web apps, Slack/TeamsMostly text messages (iMessage, WhatsApp, SMS)
Typical workFiles, documents, research, multi-app workflowsEmail, calendar, reminders, errands, household
Runs whereOwn cloud computer (Grok Bot, Dots) or your desktop/cloud (Cowork)Varies; Comma can be self-hosted
AccessPaid plans of the vendorMany free or in beta; pricing often unknown

Frequently asked questions

What is a business AI agent?

An agent that works across your work tools, files and apps, e.g. Grok Bot, OpenAI Dots or Claude Cowork.

What is a personal AI agent?

An agent that mostly lives in your text messages and handles email, calendar, reminders, errands or household tasks.

Which one runs on its own cloud computer?

Per their vendors, Grok Bot and OpenAI Dots each have their own cloud computer; Claude Cowork works in folders and tools you choose, with cloud sessions in beta on Team and Enterprise.

Sources

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Head-to-head comparisons

Updated